Tuesday, September 07, 2010

Contact Information

Phone:
  (847) 981-7400

Fax:
  (847) 981-7182

TTY:
  (800) 662-3943

Address:
  723 West Algonquin Rd
  Arlington Heights, Il 60005
  <map Show Google map in new window>

Office Hours:
  Mon-Fri 8:30am-5:00pm

One-Stop Navigator

General Information

In October 2002 the Department of Labor (DOL) and Social Security Administration (SSA) announced a partnership to establish and evaluate a new Disability Program Navigator (DPN) or "Navigator" position within DOL's One-Stop Career Centers. The "Navigator" will conduct outreach to the disability community and organizations that serve them, provide expertise and information on SSA work incentives and employment support programs, provide assistance on navigating through the variety of programs and services that impact their employment (e.g., transportation, housing, health care, etc.) and serve as a resource to other One-Stop Center staff. Direct services to customers with disabilities, in particular, Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) disability and blindness beneficiaries, are also included in the position description, especially on Social Security's employment support programs including Ticket to Work.

Disability Program Navigator

  • Serves as an expert on workforce development issues and policies impacting persons with disabilities who are seeking employment, skill development, job retention assistance, or career advancement through the One-Stop Career Center system (including Individual Training Accounts).
  • Serves as a resource to the workforce investment community within their service area to ensure the availability of comprehensive knowledge on Federal, State, local and private programs that impact the ability of persons with disabilities to enter and remain in the workforce.
  • Facilitates universal access to the One-Stop system for persons with disabilities.
  • Serves as a One-Stop Career Center resource on the SSA's work incentives and other employment support programs, including the Ticket to Work provisions and programs, Benefits Planning, Assistance and Outreach organizations (BPAOs), Protection and Advocacy systems (P&As), Employment Networks (ENs), (including State Vocational Rehabilitation [VR] Agencies), etc.
  • Provides information on the following programs that support successful entry or re-entry into the workforce:
    • TANF programs and services for people with disabilities
    • State and local mental health and developmental disability programs and providers SSA employment support programs, including the Ticket to Work
    • Medicaid and Medicare provisions
    • Other State and/or local services designed to support employment and transition from public benefits to careers

For more information, please contact Mohammed Faheem, Business and Employer Services Team Manager at 847-437-9425.

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